Refund Policy
At Armando Sounds, we take customer satisfaction very seriously, and we strive to provide high-quality products and services to meet your needs. If for any reason you are not satisfied with your purchase, we offer a refund policy as outlined below.
Returns
If you are not satisfied with your purchase and would like to return it, please contact us within 14 days of receiving your order. We will provide you with instructions on how to proceed with the return. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
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Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your payment provider's policies.
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Service Interruptions
In the unlikely event that our services are interrupted, we will make every effort to notify you in advance of any scheduled maintenance or service disruptions. In the event of any unplanned disruptions, we will work to resolve the issue as quickly as possible and minimize any inconvenience to our customers.
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Exclusions
Please note that certain items may not be eligible for a refund, including customized or personalized products, gift cards, and clearance items. Shipping and handling fees are also non-refundable.
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Contact Us
If you have any questions about our refund policy, please contact us at info@armandosounds.com. We are always happy to assist you and will do our best to resolve any issues or concerns you may have.
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